FAQs • Riley County • CivicEngage

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Health Department

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1. Where is WIC offered?

We staff two full-time clinics:

Manhattan at the Family and Child Resource Center, 2101 Claflin Road, 785-776-4779 ext. 7661
Fort Riley at Irwin Army Community Hospital, 650 Huebner Road, 785-740-7109

WIC staff also conduct mobile WIC sites at the following locations:

Wamego in the First Baptist Church, 1911 Grandview Drive

Additional Info...

2. Do I need an appointment?: Appointments are necessary for clinic services and WIC.

3. Are there fees for services at the health department?: Since we have many programs with different fee situations, please contact the program you are interested in for specific information.

4. Do I need proof of income to qualify for services?: Some services require pay stubs or other items as proof of income. Please check with the services you are interested in to be sure.

5. Can insurance be billed for clinic services?: For some services, yes. The primary insurances we bill include KanCare, Blue Cross, Aetna, Medicare Part B and United Health Care. We bill insurances for immunizations and flu shots but Tricare Prime/Standard will not pay the full amount at the health department, clients will be billed for remainder amounts. The Health Department accepts all KanCare Managed Care Organizations, Amerigroup, Sunflower State, and United Health Care. Health Department is not a Tricare Provider. If you have further questions, please ask us at 785-776-4779 Ext 7600.

6. Where can I get a list of child care providers?

If you're searching for child care check out the Raising Riley List
of providers currently working with Raising Riley scholarship children
Check out Child Care Aware for Resource and Referral

7. How do I make a complaint about a in home day care, center, preschool, drop-in program or school age program?: The Kansas Department of Health and Environment (KDHE) contracts with local/county health departments to provide local regulatory services including complaint investigations of regulated or illegal child care. Please call the child care licensing surveyor at (785)776-4779 extension 7604.

8. Can you help me get a child care scholarship?: In order to qualify for a child care scholarship you must meet certain guidelines outlined in the application. The child care scholarship application is available on the Raising Riley website or by contacting Raising Riley at 785-776-4779 extension 7634.

9. How do I know if I need to get a food service license?: Contact Kansas Department of Health and Environment.

10. How do I make a complaint about food safety?: Contact Kansas Department of Health and Environment at 785-564-6767 or via their online reporting at http://www.foodsafetykansas.org.

11. How do I make a complaint about a sewer system?: You may call the County's Environmental Health Specialist at 785-537-6332, extension 7505.
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12. When do I need a septic system inspection?: When you are contemplating buying or selling a house or when you suspect there are problems with your septic system.

13. Which services are in the Health Department building?: Administration, Emergency Preparedness, Reproductive Health Services including sexually transmitted disease testing and treatment, birth control methods , HIV/AIDS Case Management, Adult and Child Immunizations, Travel Immunizations, Communicable Disease investigation and follow-up, Tb skin test.
Facility Info...

14. What services are in the Family and Child Resource Center?: Health Department services in the Resource Center include WIC (2nd Floor), Maternal and Child Health (2nd floor), Raising Riley (1st floor), and Child Care Licensing (1st floor). USD 383 Parents as Teachers Playgroup is located on the 1st floor. Some Administrative Offices for Riley County Emergency Medical Services (EMS) are located on the 1st floor.
Facility Info...

15. Who qualifies for Family Planning services at the Health Department?: Anyone can access our Family Planning services. Fees are charged according to a sliding scale and persons at or below 100% of federal poverty guidelines are not charged.

16. Are Family Planning services confidential for minors?: Yes, Family Planning services at the Health Department are confidential for everyone, including minors. Parental consent is not required.

17. What does it mean to be a “mandated reporter” for child abuse and neglect?: According to Kansas law, whenever certain professionals have reason to suspect that a person under age 18 has been injured as a result of neglect or physical, emotional, or sexual abuse, the professional is required by law to report it. These professionals include teachers, nurses, social workers, law enforcement officers, licensed child care providers, counselors, and others.

18. Does the Health Department provide school entry physicals?: Only in August and September of each year by appointment.

19. Where do you have blood pressure clinics?

We hold monthly clinics as follows:

Randolph Senior Center - First Monday of the month 11am - 12pm
Riley Senior Center - First Wednesday of the month 10:30 - 11:30 am
Leonardville Senior Center - Second Thursday of the month 12:45 - 1:30 pm

20. When can I get a flu vaccination?: Generally, we have flu vaccine available beginning sometime in September. We will announce details of availability on this website and on our phones system.

21. Do you have travel immunizations?: Yes, we offer most travel vaccines but we generally have to order them. Check with us one month before you plan to travel!

22. Am I expected to pay for services at the time of my visit?: If your visit carries a client charge, you are generally expected to pay what you can at the time of the visit. A few special services at our clinic, such as travel vaccinations, require full payment before service is provided.

23. Can the health department help me resolve a housing issue related to mold?

The health department has no authority to mandate mold remediation in housing or business and does not provide air monitoring or mold remediation services. There are private firms that do that. Mold is an irritant and allergen for many people. The greatest deterrent to mold is to remove moisture. The Kansas Department of Health and Environment Bureau of Environmental Health website www.kdheks.gov has strategies to help make homes safe and healthy.

Questions related to mold and building inspections in Manhattan can be directed to the City of Manhattan Code Services at (785) 587-4506 or [email protected].

24. Where do I find information about the Riley County Sanitary Code?: You may visit the County Environmental Health page or call the County's Environmental Health Specialist at (785) 537-6332, extension 7505.

25. Where do I find information about well water testing?: You may visit the County Environmental Health page or call the County's Environmental Health Specialist at (785) 537-6332, ext 7505.

26. Where do I find information about the construction of new private wastewater disposal system and the repair of the existing system?: You may visit the County Environmental Health page or call the County's Environmental Health Specialist at (785) 537-6332, extension 7505.

27. Where can I find inspection results for food establishments?

The Kansas Department of Agriculture (KDA) is responsible for food safety inspections of food establishments, food processors and lodging establishments. Food establishments include restaurants, grocery stores, convenience stores, schools, senior meal sites, mobile food units and food operations in lodging establishments.

Inspection results after August 4, 2015 can be found online (link).

For inspection results prior to August 4, 2015 are also available online (link) at the KDA website.